Hospitality Experience

Key Responsibilities

• —Manage front-of-house flow during high-volume service
• —Assist with coordinating private events and wine dinners
• —Lead host stand operations and guest seating strategy
• —Maintain calm, professional presence under pressure
• —Anticipate guest needs and resolve issues efficiently
• —Support owner with event planning and execution

Key Responsibilities

• —Learned detailed operations of full-service fine dining
• —Focus on preparation, presentation, and strict standards
• —Prioritize guests, perfect details in service flow
• —Practiced personalised conversation and professional demeanour
• —Contributed to positive OpenTable reviews

Key Responsibilities

• —First point of contact for guests
• —Developed intuition for guest needs and timing
• —Supported rapid table turnover and service flow
• —Maintained positive guest experience under pressure

Key Responsibilities

• —Customer service training foundations
• —Problem-solving and maintaining clean environment
• —Learned gratitude and delivering unparalleled experience